Privacy Policy

We keep this policy short and in plain language, because a privacy policy nobody reads protects nobody.

What we collect

We collect information only when you choose to give it to us. That means the details you enter into the consultation form or the contact form: your name, email address, phone and WhatsApp number, city, property location, and whatever you tell us about your project and its budget, stage and timeline.

If analytics is enabled and you accept the cookie notice, we also collect anonymised usage data — which pages were visited, from which broad region, on what kind of device. We do not collect analytics data at all unless you accept.

Why we collect it

• To respond to your enquiry. This is the only reason we ask for contact details.
• To prepare for a consultation. Knowing the property type, size, stage and budget range before we speak makes the first conversation considerably more useful to you.
• To improve the website. Aggregate, anonymised usage data only.

We do not use your details for unrelated marketing, and we do not add you to a mailing list you did not ask for.

What we do not do

We do not sell your information. We do not share it with advertisers, lead-generation platforms or third-party contractors for their own purposes.

Where we use a service provider to operate the site — for example a hosting platform, or an email delivery service that carries your enquiry to our inbox — that provider processes the data only on our instructions.

How long we keep it

Enquiry details are kept for as long as needed to respond and, if a project proceeds, for the duration of that project and our ordinary business records afterwards. If an enquiry does not proceed, you can ask us to delete it at any time.

Cookies

This website sets no cookies of its own for its core functionality.

If analytics is enabled, a cookie notice appears on your first visit. Nothing is set until you accept, and declining is a real choice — the site works identically either way. Your choice is stored locally in your browser so you are not asked repeatedly.

Your rights

You can ask us to:

• tell you what information about you we hold,
• correct anything that is wrong,
• delete your enquiry details,
• stop contacting you.

We will act on any of these requests without asking you to justify them.

Security

Enquiry data is transmitted over an encrypted connection and stored in access-controlled systems. No system is perfect, but we do not retain more information than we need, which is the most effective protection available.

Children

This website is not directed at children, and we do not knowingly collect information from anyone under 18.

Changes

If this policy changes materially, the revised version will be published on this page.

Contact

To make any request relating to your information, or to ask a question about this policy, please use the contact form on this website.